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Welcome This site is currently under construction. Please check back soon for updated information that we hope will better serve the community.

Our mission is to give IHSS consumers a voice in how services are provided, to improve the availability and quality of IHSS, and to support services that enhance the lives of seniors and persons with disabilities who choose to live independently and with dignity in their own

In the Spotlight

Join the Public Authority Advisory Board!

Applications are being accepted now
We are soliciting nominations for appointment to the Public Authority Advisory Board (PAAB), the advisory body to the Public Authority for In-Home Supportive Services in Alameda County.

Current Advisory Board members are listed on the Public Authority's Web site at Advisory Board members have provided invaluable advice, commitment, and expertise to the Public Authority and to the In-Home Supportive Services (IHSS). Members serve two-year terms and may serve a maximum of three consecutive two-year terms, if desired.

Starting May 2016, we are recruiting for the following four(4) positions: Preference is to recruit candidates who have not served previously in the Public Authority Advisory Board. Approved nominations will be appointed and sworn in by a representative of the Alameda County Board of Supervisors.

IHSS Consumer (4 positions available)

    Current or former IHSS Consumers who reside in Alameda County. Two positions are for individuals 55 years of age or older.

Advocate for seniors (1 position)

    One position is available for an Advocate for Seniors. Expertise can be in the area of public health/seniors, geriatric, or              disabilitiy studies and senior services.

Non-Family Member Worker/Provider (1 position-vacancy January 2017)

    One position is available for a non-family member homecare worker/provider.

Application Deadline: Apply now. E-mail Jen Junio at to request an application.  Applications will be accepted until positions are filled. Applicants will be interviewed in June 2016 and are scheduled to join the Advisory Board in the Fall of 2016 or no later than January 1, 2017 for a two year term. You will be contacted after receipt of your completed application by the Public Authority Executive Director, Florita Toveg-Maiki.

Ask your state legislators to permanently repeal the 7% cut to IHSS; support increased funding for the SSI/SSP program and delay the FLSA violations process in IHSS for at least three months.

Ask for an increase in the base amount to be above the federal poverty level; establish the Cost-of-Living-Adjustment (COLA) as a permanent component to the SSI/SSP program.
Write or visit them in their office!

Honorable Loni Hancock,  
Senator, District 9
1515 Clay Street,
Oakland, California  94612
Honorable Bob Wieckowski
Senator, District 10
39510 Paseo Padre Parkway,
Fremont, CA  94538
Honorable Tony Thurmond   
Assemblyman, District 15
1515 Clay Street,
Oakland, CA  94612
Honorable Catharine Baker   
Assemblywoman, District  
2440 Camino Ramon,
San Ramon, CA  94583
Honorable Rob Bonta
Assemblyman, District 18
1515 Clay Street,
Oakland, CA 94612
Honorable Bill Quirk
Assemblyman, District 20
22320 Foothill Boulevard,
Hayward, California  94541
Honorable Kansen Chu
Assemblyman, District 25
1313 N. Milpitas Blvd.,
Milpitas, California  95035

New Overtime Rules started on February 1st

Penalties to go into effect May 1st
U.S. Department of Labor extends overtime and other Fair Labor Standards Act protections to homecare workers!

Learn about the new timesheets that allow you to record overtime, wait time, and travel time; avoid penalties. Watch the state's FSLA online video or attend a trainings on the new rules to make sure that you fill out the paperwork correctly, get paid on time, and avoid violations!  Training Times and Locations..

Urgent Response Program begins staggered roll out!

Call 577-1980 for more information
Starting with Oakland, Berkeley, Albany & Emeryville. Consumers with an urgent, unexpected need for personal care (such as bathing, dressing, toileting, feeding) or critical domestic services (such as cooking) that cannot wait until their regular IHSS Care Provider is available, can request that a worker be dispatched to their location. All hours provided by Urgent Response come directly from the recipient's IHSS hours authorized for the pay period and the recipient and Urgent Response provider must complete an enrollment packet and timesheets.

The Urgent Response Program rollout schedule: Oakland, Berkeley, Albany & Emeryville - August 2015.

Hayward, Castro Valley, San Lorenzo & San Leandro - February 2016

Fremont, Newark & Union City - March 2016

Dublin, Pleasanton & Livermore - May  2016

Providers interested in being an Urgent Responder must be listed on the Public Authority's Homecare Registry. For more information, please call the Provider Registry at 510-577-5694

To contact Urgent Response:

Monday-Friday 8:00am-4:00pm- call 510-577-1980

Monday-Friday 4:00pm-Midnight (12am)- call 510-809-8488

Saturday and Sunday 8:00am-Midnight (12am)- call 510-809-8488

Federal holidays call 510-809-8488

Restoration of 7% Cut in IHSS Hours

7% restoration of Services to all In-Home Supportive Services went into effect on July 1, 2015

However, it is only in effect for one year, unless money is found in the state budget to fund it on a regular basis. So far, lawmakers have not guaranteed that the restoration will continue after this fiscal year.

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. This site is currently under construction. Please check back soon for updated information that we hope will better serve the community.


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Welcome to the Public Authority for In-Home Supportive Services website. Our brochure describes our services that enhance the IHSS experience and how you can contact us for more information in your language.

Also available in Spanish and Chinese.